These Terms of Service ("Terms") govern your use of the Top Screen Print website and any quotes, orders, or services you request from us. By using our site or placing an order, you agree to these Terms.
Quotes we provide are estimates based on the information you give us and are not a binding contract until an order is confirmed in writing. Pricing may change if the garment, quantity, artwork, or specifications change, or due to supplier cost changes.
Before we print, we typically provide a digital proof for your approval. You are responsible for reviewing and approving the proof, including spelling, colors, sizing, and placement. Once you approve a proof, production proceeds based on that approval.
By submitting artwork, logos, or other materials, you represent that you own them or have the right to use and reproduce them. You grant us permission to use those materials solely to produce your order. You are responsible for ensuring your artwork does not infringe any third party's rights, and you agree to hold us harmless from claims arising out of materials you supply.
Payment terms, deposits, and accepted methods will be communicated with your quote or invoice. A deposit may be required before production begins, with the remaining balance due prior to shipping or pickup.
Turnaround times are estimates and begin after proof approval and, where applicable, receipt of payment. We are not responsible for delays caused by suppliers, shipping carriers, or events beyond our control.
Because our products are custom-made to your specifications, orders generally cannot be canceled once production has begun, and custom items are not returnable except in the case of a defect or error on our part. If there is a problem with your order, contact us promptly and we will work to make it right.
Slight variations in color, placement, and garment sizing are normal in the printing and apparel industry and are not considered defects. Screen colors may differ slightly from printed results.
To the fullest extent permitted by law, our liability for any order is limited to the amount you paid for that order. We are not liable for indirect or consequential damages.
These Terms are governed by the laws of California, without regard to conflict-of-law principles.
We may update these Terms from time to time. The current version will always be posted on this page with a revised date.
Questions about these Terms? Email us at [email protected] or call 626-582-1555.